Senate ICT Committee supports using telephone numbers to report emergencies. Just one number Through the National Emergency Command Center
Gen. Anantaporn Kanchanarat, Chairman of the Senate Committee on Information Technology, Communications and Telecommunications. Chaired the meeting of the ICT Committee to consider and study the progress of Provide a National Single Emergency Number service by inviting representatives of the Human Rights Commission. Rights, freedoms and consumer protection: The Senate, representatives of the NBTC Office, representatives of the Royal Thai Police joined in explaining.
To want to push to create National emergency telephone number Facilitate the public in reporting various matters as well as problems and obstacles of past operations. Due to unrest Natural disasters are increasing in various areas of the country. Therefore, an emergency call center should be developed to receive emergency notifications only. To the emergency command center (Command Center) to enhance service delivery and manage incidents with maximum efficiency, for example, the United States (number 911), the European Union (number 112), the United Kingdom (number 999), etc.
In Thailand, there is still no single emergency telephone number service. But there is a responsible agency. There are many emergency departments, including the Emergency Call Center 191 of the Royal Thai Police. Emergency Medical Center 1669 of the Institute of Emergency Medicine Fire Alert Center 199 of the Department of Disaster Prevention and Mitigation and local government organizations as well as other related agencies Each has a specific hotline number for each agency. causing confusion among the people When you want to report an urgent matter and difficulty remembering various emergency numbers, as well as delays in service delivery from a lack of integration between responsible agencies.
Therefore, in order to keep up with emergency situations Thailand should have an Emergency Command Center called the “Thailand Emergency Command Center (TECC)” to solve emergencies or disaster situations. In a timely manner, building on the emergency incident center 191 of the Royal Thai Police (Royal Thai Police), it is proposed to divide the work plan into 2 phases: 1. Install 11 Emergency Command Centers that are regional command centers. and related agencies in the first phase first To be a pilot Test work 2. Install 66 provincial Emergency Command Centers and all remaining related agencies. Then design the system. Providing a single national emergency telephone number. Just like other developed countries
Source: Thai News Agency