Bangkok: A lawsuit has been filed by The Consumer Council and 17 other plaintiffs against major digital platforms and banks, accusing them of facilitating fraudulent activities that have led to the defrauding of Thai citizens. The lawsuit, seeking damages of over 230 million baht, was lodged at the Ratchada Civil Court.
According to Thai News Agency, the civil lawsuit aims to hold both multinational platforms and financial institutions accountable for failing to protect consumers from scams. The legal action is directed at two main groups: online platforms such as Meta, the parent company of Facebook and LINE, and Apple, as well as financial institutions that allegedly breached service and deposit contracts. The plaintiffs argue that these entities failed to prevent fraudsters from exploiting their systems, despite existing legal obligations for verification and fraud prevention.
Ms. Nannaphat Techapanyapipat, representing the aggrieved parties, explained that the victims were lured by deceptive advertisements on these platforms. They were invited to learn about stock trading, only to be tricked into transferring money to accounts controlled by the scammers. The lawsuit includes claims against the platform companies as defendants alongside the banks involved, seeking substantial damages for the victims' losses.