Bangkok:The deadline for submitting flood compensation applications has been extended to November 30, and additional service points have been added in five key districts to reduce congestion.
According to Thai News Agency, the Bangkok Metropolitan Administration (BMA) and the Department of Disaster Prevention and Mitigation (DDPM) have taken steps to assist flood victims by extending the application deadline. This extension aims to address the challenges faced by residents in Bangkok, where water levels have only recently receded, leaving many still dealing with travel difficulties and home cleaning. Some areas continue to experience standing water, complicating efforts for residents to gather evidence and submit necessary documents for compensation.
Deputy Governor of Bangkok, Ms. Thawida Kamolwech, highlighted the progress made in providing relief to affected communities. The extended deadline allows citizens more time to submit applications either in person at district offices, via government applications, or through the website claim.bangkok.go.th. Documents can be submitted online or through email, reducing the necessity for in-person visits to district offices.
Efforts have been focused on areas with high complaint volumes, particularly in the districts of Sai Mai, Khlong Sam Wa, Lat Krabang, Min Buri, and Bang Kapi. The increase in physical service points across these districts is intended to ease travel for residents and distribute queues more evenly, preventing overcrowding. In Sai Mai District, the number of computers for processing approvals has been increased to expedite compensation cases, with around 60% of cases already approved.
Residents are advised to visit service points in the afternoon for faster service, as queues tend to be shorter. The BMA has extended service hours and increased staffing to facilitate smoother operations.
In relation to a separate issue involving "government housing," Deputy Governor Thawida mentioned that some residents have been asked to return compensation funds due to regulatory limitations. The BMA is working with citizens on refund processes, including installment payment options for those who have already used the funds for home repairs. The BMA will seek approval from the DDPM before contacting citizens regarding the resolution of these cases.