Bangkok: The Ministry of Digital Economy and Society (DE) is ramping up its efforts to support flood victims in the southern region.
According to Thai News Agency, the Ministry has established an Information and Communication Technology Operations Center to expedite, monitor, and evaluate operations, including the creation of a data center to assist those affected by the floods. The center is also advancing the development of a national emergency alert system known as Cell Broadcast, in collaboration with government agencies, the private sector, and mobile network providers, to enhance the efficiency of warning communication systems.
Acting Sub-Lieutenant Thanasit Iam-ananchai, Inspector-General of the Ministry of Digital Economy and Society, chaired a collaborative event focused on improving public safety during emergencies. The Ministry has coordinated efforts to ensure rapid communication with relevant agencies, dispatching officials from National Telecom Public Company Limited (NTC) to assess damage to telecommunications infrastructure. Measures include providing essential communication tools, such as satellite vehicles and mobile radios, and implementing temporary service waivers and payment extensions for internet and mobile phone services. Backup communication channels have also been established to ensure continuous service.
The Ministry is working closely with the Department of Disaster Prevention and Mitigation, the Ministry of Interior, the National Broadcasting and Telecommunications Commission (NBTC), and mobile phone operators to enhance the National Emergency Alert System. This system uses a dedicated channel to send emergency alerts to a large number of mobile phones efficiently, without needing an internet connection. The goal is to provide timely situational awareness to the public during disasters, especially targeting vulnerable groups and maritime operators.
In addition, there are plans to upgrade communication vehicles by integrating 4G/5G services, Digital Trunk Radio Systems (DTRS), and other advanced technologies. These upgrades aim to improve communication efficiency during emergencies, allowing for rapid deployment in disaster areas and ensuring alternative communication systems are in place when primary systems fail or are unable to reach certain areas.