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KLM adds automated messages to customer conversations

Next step in social media service with artificial intelligence from DigitalGenius AMSTELVEEN, The Netherlands and SAN FRANCISCO, Dec. 19, 2017 (GLOBE NEWSWIRE) — KLM Royal Dutch Airlines is taking the next step in using artificial intelligence (AI) within its social media service. KLM worked with AI frontrunner, DigitalGenius, to add automated answers to general repetitive […]

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